Training & Development Coordinator at Workforce Group

Job Summary

• The Training and Development Coordinator will have responsibility for the coordination and administration of a range of learning and development activities and projects as directed by the Head of HR as well as ensuring the development and maintenance of robust learning and development systems and processes.
• These will include: managing corporate induction, training administration, performance development scheme arrangements, supporting the provision of management information and budget tracking.

Key Responsibilities

• Consults with department or division managers and supervisors to assess training needs of staff
• Review and revitalize all existing learning and development activities considering new modes of delivery for remote workers, residential, professional, administrative staff and volunteers.
• Coordinate and maintain the organization’s orientation program for new staff and volunteers that includes service and position specific checklists, self-directed learning packages, buddying and mentoring, corporate orientation and customer care programs.
• Coordinate and maintain the organizational learning and development calendars and associated awareness months, considering mechanisms to promote the various activities and maximize participation from staff
• Identify, implement and coordinate a range of affordable incentives for staff to participate in learning and development activities
• Actively participate in People and Culture special projects, initiatives or programs as required
• Continually evaluates training progress and training procedures to monitor and analyze course effectiveness and update curriculum as needed

Requirements

• Bachelor degree in Education, Training, HR or related field
• Possess relevant Training Certifications
• 5 years proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
• Hands-on experience coordinating multiple training events in a corporate setting
• Extensive knowledge of instructional design theory and implementation
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiar with traditional and modern job training methods and techniques
• Experience with e-learning platforms
• MS Office proficiency
• Strong communication skills