Program Support System Officer at Action Against Hunger | ACF-International

Job Summary

The Program Support System Officer will be based in Monguno and will play a key role in implementing the Food For Peace project in North-Eastern Nigeria. The PSS Officer will be primarily responsible for the establishment, management and capacity building of local staff on project information system for greater project reporting and overall impact. The specific objectives includes but are not limited to;

• Ensuring comprehensive data management of the program beneficiaries and adequate management of the programs databases and RedRose platforms.
• With the support of the DPM M&E and team, review new and existing data collection tools and systems and ensure functionalities for all programs activities
• Ensuring timely identification of beneficiaries and onward printing of the beneficiaries' card and management.
• In conjunction with the Complaints Response Mechanism Officers and directives from the M&E DPM, address all beneficiaries' complaints and document for accountability and informed decision making.
• Implementation of MIS throughout / at all levels of programs implementation through timely data entry, collation and analysis.
• Assess and support the integration of MIS in all programs to include other on-going Action Against Hunger projects in Northern Nigeria.
• Leading data storage, processing, retrieval and reporting to project management team and key community stakeholders in consultation with the M&E DPM.
• Undertaking regular visits to all programs operational LGAs to support technical capacity in usage and management of MIS and its associated technology.
• Coordinate and share learning related to MIS knowledge, behaviours and practices at base level and the entire mission.
• Generate MIS related reporting on trends in all cash programs context and progress (using graphs, pie charts, bar charts etc) for internal and external reporting.
• Specifically organize small-scale learning, knowledge sharing and workshops with local staff project beneficiaries and LGA authorities to enable MIS lessons learnt be incorporated into future program design.
• Support the quality, timely production and dissemination of MIS outputs internally and externally.
• Documenting and promoting good practice through planning, implementation, monitoring and evaluation of activities.

The successful candidate will;

• Have at least a bachelors or masters degree (preferred) in Information Technology, Management Information System or related field with a minimum of 2 years of proven experience working with donor funded programme.
• Be professional, motivated, flexible and culturally sensitive
• Have previous experience in M&E, PSS of cash based interventions (i.e. cash for work, cash transfers or cash vouchers).
• Have excellent communication, writing and analytical skills.
• Be proficient in Microsoft Office Skills (Outlook, Excel, Power Point, Word).
• Have proven ability to create program support systems for large amounts of data within a complex program.
• Have knowledge and experience in using database specific software.
• Have experience in designing and leading capacity building and training for national teams.
• Be excellent in communication skills and proficient in report writing 
• Have IT Troubleshooting capabilities.
• Be resident and familiar with the terrain in the Northeast Nigeria.
• Experience designing and leading capacity building and training for national teams.
• Be committed to ACTION AGAINST HUNGER mission, values and policy

The deadline for this position is Thursday, August 17 2017 at 5:00 p.m.

Qualified women are strongly encouraged to apply