Ticketing and Reservation Officer at Travelicon Nigeria Limited

Responsibilities

• Monitor clients travel request both online and over the phone to ensure that tickets are issued out promptly and without errors.
• Make flight and hotel reservations and bookings.
• Follow up on customers about their reservation status before flight departure or hotel check-in date.
• Prepare daily and weekly sales report.

Qualification and Requirements

• Should have a minimum qualification of OND
• Must have at least 2 - 4 years working experience in a Travel Agency or Airline in similar capacity.
• IATA certificate and experience on Fares and Ticketing.
• Ability to use two GDS (Amadeus ,Sabre and Galileo)
• Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
• Good knowledge and usage of Microsoft Office and power point.
• Have the ability to ratiocinate under pressure.
• Must be a team player.
• Must be out-of-the-box thinker.