Support Manager at Norwegian Refugee Council (NRC)

Location: Maiduguri
Reports to: the Area Manager
Candidates: Nigerian nationals only

Job Description

• NRC is looking for Support Manager for our area office in Maiduguri in Northern Nigeria.
• The purpose of the Support Manager is to coordinate the support functions at the Area Office and off-load the Area Manager on support functions.

Responsibilities

• Line management for support staff such as Finance, HR & Admin and Logistics/ICT
• Provide input on operational support to Area Plan of Action, and to coordinate and align operational support with programme plans at Area level
• Responsible for ensuring quality support to project implementation
• Facilitate Area Support Budget, area level budgets, including support cost
• Responsible for implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance)
• Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)

Qualifications

• Experience from working as a Finance/Support Coordinator in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal
• Strong communication, coordination and interpersonal skills
• Strong analytical skills (data and financial)
• Ability to mediate in high-stress scenarios with competing interests
• Excellent written and oral communication skills in English
• Above average computer skills
• Knowledge of the context in northern Nigeria is an asset

Personal Qualities:

• Managing resources to optimize results
• Managing performance and development
• Analyzing
• Handling insecure environments
• Empowering and building trust
• A good sense of humour is an asset
• All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

We Offer

• Commencement: August 2017
• Duration: 12 months
• Salary/benefits: According to NRC’s general directions.
• Duty station: Maiduguri, with frequent travels. Travel outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.