Shop Supervisor at Stern & Kay Consulting Limited

Job Profile

• Operate the shop in line with company brand policies and procedures.
• Encourage shop staff to provide excellent service to customers at all times
• Present the brand and its products with integrity.
• Motivate and lead the shop staff.
• Ensure sales and cost controls are carried out transparently.

Key Responsibilities

• Facilitating sales to customers in compliance with all company policies and conditions.
• Creating a transparent, proactive and motivating environment where staff can take responsibility.
• Operate the store and manage goals and priorities to achieve the sales targets in units and in values.
• Execution of various administrative tasks (receiving goods, handling vouchers, following banking procedures, handling product complaints, proper reporting etc.)
• Controlling the daily tasks of the staff and providing regular feedback and evaluations of their performance
• Leading, managing and coaching the sales team to develop “best practice”.
• Ensuring that all in-store systems are used, updated and maintained in the correct way at all times by appropriate and properly trained staff.

Qualifications/Requirements

• A good HND/ B.Sc degree in relevant field
• 1-3 years' experience.
• Proximity of applicant to Ajah will be added advantage.

Skills and Competencies:

• Good computer skills (Microsoft Office Suite).
• Good spoken and written English Language.
• Friendly, warm and compassionate personality
• Good administrative skills.
• Proactive, smart and result oriented.