Territory Account Manager at Avaya

Responsibilities

•     Sells products and/or services to end-user customers in assigned geographic territory.
•     Conducts territory planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and improve the customer buying experience.
•     Maintain full accountability and ownership of accounts within assigned territory.
•     Actively engage in new customer acquisition.
•     Function as an entrepreneur, applying creative programs to local industry or market trends within the territory.
•     Maintain high-level executive contact with accounts in assigned territory, focused on linking knowledge of Avaya’s strategies with the customer’s to establish and maintain a mutually beneficial long term strategic partnership.
•     Develop and execute sales strategies and tactics that maximize Avaya’s opportunity within the customer environment.
•     Prospect and qualify new opportunities within the territory.
•     Fully leverage sales network to maximize revenue and drive demand generation campaigns.
•     Direct and motivate these resources to further the vision for the assigned accounts.
•     Understand the capabilities and business model of partners within the territory and develop an Avaya value proposition for partner engagement.
•     Serve as the customer’s advocate, maintaining a high level of customer satisfaction and consistently protecting the strategic interests of both the customer and Avaya.
•     Actively drive the CSAT process to collate customer feedback and create actionable account activities quarterly.

Requirements

•     Bachelor’s degree or relevant industry experience
•     5-8+ years related experience.
•     Has to be Nigerian
•     People management exp is a preference
•     Strong channel background
•     Will cover west Africa
•     Knows Avaya products
•     Very strong sales guy