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  • Posted: Jun 23, 2017
    Deadline: Not specified
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    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Unit Head, Business Relationship Management and Business Analysis

    JOB ID   (1700000I)
    Description
     
    The ideal candidate will be responsible for Coordinating and controlling all activities related to managing IT relationships with the business - capturing business demand, provisioning services and ensuring customer satisfaction.  Specific responsibilities will also include:

    • Ensure guidelines and procedures for the development of the IT service catalogue are aligned to business needs to ensure that all business requirements are addressed
    • Coordinate effort to translate business requirements into design specifications
    • Lead the identification, assessment and communication of impacts/ risks which may arise during the development and implementation of solutions and services

    Qualifications
    This position is open to candidates with a minimum of 15 years post NYSC hands-on experience in Service Development or Operations and managing relationships with internal business customers. At least 7 years in a supervisory/management level.
     
    Primary Location: NG-LA-HEAD OFFICE
    Work Locations: HEAD OFFICE
    HEAD OFFICE, LAGOS
     HEAD OFFICE
    Job: FBN GEN. JOB FAMILY
    Organization: TECHNOLOGY AND SERVICES
    Schedule: Regular
    Shift: Standard
    Job Type: Full-time
     Day Job

    Method of Application

    Interested and qualified? Go to First Bank on firstbanknigeria.taleo.net to apply

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