Senior Manager, Regulatory Affairs at MTN Nigeria

Division: Corporate Services

Core Purpose of the Job

• Management of MTN’s regulatory issues including the provision of advisory support on regulatory aspects of business issues, the proactive identification of prospective regulatory issues, the development of a dynamic regulatory strategy for the business, stakeholder relationship management, input into regulatory policies/regulations, interconnect issues, legislative framework and future impact of new regulatory policies and legislation on MTN operation.
• Support to management and advice on MTN interconnects agreements/relationship, Licence conditions and compliance with regulations and legislation, supervisory functions to unit. 
• Rendering of regulatory support to MTN Group and Operating Companies

Job Summary

• Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving all elements on the business score card.
• Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Serve MTNN’s internal customers and provide solutions to improve the customer experience.
• Drive an increase in MTNN’s Net Promoter Score
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of transformation initiatives focusing on Customer centricity.
• Partner with MTNN’s Ecosystem Partners to deliver business value
• Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support strategy development and business optimization.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Develop government regulation strategy for the department in alignment with MTN Nigeria’s business direction and provide advisory support to the Regulatory Affairs function of MTN Nigeria.
• Review regulatory policies/legislation and provide advisory support to management ensuring MTN’s interest and stakeholders’ concerns are taken into account in related recommendations.
• Influence the telecommunications sector competitive policies to attain a level playing field as well as monitor compliance with interconnect agreement and all interconnect related issues in the industry.
• Prepare and negotiate interconnect agreements, as well as capacity leasing agreements with incumbent operators and new entrants.
• Prepare infrastructure sharing guidelines/ agreements and international roaming agreements.
• Review commercial trends in the industry and target new revenue/cost saving opportunities arising from competitive or regulatory developments.
• Monitor and update MTN on developments; bills, new policies, within the legislative/ regulatory arena.
• Define the MTNN regulatory strategy and make presentations to key stakeholders such as Regulatory Agencies, National Assembly and other relevant fora.
• Build, maintain relationships with key stakeholders and co-ordinate lobby efforts with the relevant stakeholders.
• Drive industry initiatives through industry bodies and with industry stakeholders.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Coach and train the Regulatory Affairs team to ensure the understanding of the objectives and goals of the department, awareness of the set targets/requirements and regularly review their training needs.

Education

• First degree in Law/ Masters advantageous
• Excellent command of English - written and oral
• Called to Bar - BL

Experience:
10 years working experience which should include:

• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
• Worked across diverse cultures and geographies advantageous
• 8 years’ experience in a regulatory affairs function including “hands-on”  regulatory compliance strategy within a reputable and structured organization
• In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework
• Effective stakeholder relationship management experience in a telecoms regulatory environment
• Strong and  effective business communication (verbal and writing skills)
• Ability to plan and execute numerous complex projects under pressure
• Demonstrated business acumen and superior judgment

Job Conditions

• Standard
• Travel - local and international