Rigger at e.Stream Networks (Nigeria) Limited

Job Purpose

• The Rigger is responsible for the deployment, troubleshooting, and maintenance of microwave radios on the tower, mast and pole mount installation.

Duties and Responsibilities
Strategic Insight and Integration:

• Assist the Service Deployment manager to achieve the corporate objectives
• Attend project & departmental meetings
• Provide inputs to the departmental annual budget
• Provide technological innovation to deploy services which are cost effective.

Technical/Analysis and Problem Solving:

• Ensures that surveys carried out are 90% accurate.
• Responsible for mounting of Microwave radios and proper RF cable routing from the tower to the shelter or server room.
• Ensures that there is no course to revisit sites deployed within 6month.
• Ensures that equipment installed is in line with the manufacturer standard.
• Responsible for any tower and rooftop installation.
• Responsible for testing and ensuring that signal strength, signal to noise ratio and any other parameters are in accordance to e.Stream approved standard.

Interpersonal, Relationship Management & Collaboration:

• Liaise with 3rd party vendors to deliver projects
• Establish and maintain good working relationships with other departments, teams and Clients

Communication:

• Promptly report any incident, problems known errors, unexpected events or deviation from deployment plans.
• Generate and submit periodic project and operational reports to the Regional Team Lead for informed decision making

Customer Focus:

• Timely response to customer complaint
• Prompt resolution of 2nd level issues

Financial Management:

• Recommend & Implement cost saving initiatives

Requirements
Education & Work Experience:

• HND/B.Sc in Computer Engineering, Electrical Electronics Engineering or related field
• Minimum of 3 years work experience in a relevant role.
• RF engineering experience working in the telecoms industry.
• Affiliation with relevant professional bodies

Competency, Skills & Certifications:

• Certification in HSE
• Relationship & People Management

KPIs:

• Quality of deployment without recourse to revisit site
• Prompt resolution of escalated 2nd level issues within 2hrs in the assigned region.

Working Conditions:

• The incumbent may be required to work in cold (air conditioned) rooms for a long time.
• The incumbent may be required to travel out of station often.

Physical Requirements:

• This position requires physical and mental strength.