Account Manager-Corporate Sector (Financial Services) at 9Mobile

Job Summary                   

• Assist in the achievement of defined corporate sales target in assigned sector (Financial Services) and maintain relationships with existing customers
• Adhere to periodic sales plan for assigned sector
• Manage/ maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets
• Maintain accurate and up-to-date sales records/ documentation for assigned sector including prospect sheets, customer database and funnel analyses
• Possess detailed technical knowledge of specifications and usage of Etisalat Nigeria's product spectrum
• Identify new sales prospects (in assigned sector) and develop periodic prospect lists to facilitate customer sourcing for the attention of the Manager-Corporate Sector (Financial Services)
• Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers
• Process customer orders and follow up with Distribution personnel to ensure prompt product delivery in line with organizational policies
• Log and address customer complaints, escalate appropriate issues, and follow up with relevant personnel to ensure proper resolution
• Liaise with relevant unit/ team/ function in carrying out all relevant activities
• Attend team/ divisional/ departmental meetings as required and assist in the preparation of relevant presentations and proposals
• Provide guidance and manage the performance of subordinates
• Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Corporate Sector (Financial Services)
• Perform any other duties as assigned by the Manager-Corporate Sector (Financial Services) Principal Functions                         

Educational Requirements:

• First degree or equivalent in a relevant discipline

Experience, Skills and Competencies:

• Between three (3) and five (5) years directly relevant post-NYSC work experience selling to major corporates, preferably within the telecoms business environment
• Ideal candidate must be able to demonstrate solid sectoral knowledge