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    • Call Center Agents at Lase Consulting

    Posted: Dec 13, 2013
    Deadline: Dec 26, 2013
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    Call Center/Telesales Agents

    Job Description
    The client has offered to train prospective and accepted applicant, but require candidates with background in computer/IT.
    So, OND in computer science or related field will most likely get it easily.

    Reponsibilities

    •     Answer calls and respond to emails
    •     Handle customer inquiries by telephone and email
    •     Research required information using available resources
    •     Manage and resolve customer complaints
    •     Provide customers with product and service information
    •     Update existing customer information process order forms and applications
    •     Identify and escalate priority issues
    •     Route calls to appropriate resource
    •     Document all call information according to standard operating procedures

    Requirements

    •     We welcome Matured SSCE Holders/ Part Time Students and OND Holders/Fresh Graduates in computer science or related field.
    •     Must be smart, attentive to detail, and be able to multi task.

    Method of Application

    Interested and qualified candidates should send their applications and CVs to: call@laseconsulting.com Note: We prefer candidates that live around Ikeja, Lagos.

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