Technical Support Officer (Engineering Department) at JNC International Limited

Requirements

• Draft invoices, maintenance contracts, quotations and ensure records are updated.
• Assist the Engineering team in administering service contract agreements
• Liaise with external consultants to monitor incoming and outgoing information on behalf of the Engineering team. E.g. Unique instruments, etc.
• Dealing with technical customer complaints and briefing Technical Managers.

Requirements:

• Minimum of a bachelor’s degree with at least 2 years relevant experience in Engineering or Administrative role
• Attention to detail
• Good communication & Reporting skills
• Working knowledge of Microsoft office
• Prompt temporary/permanent solutions to issues and customer complaints.
• Administrative skills
• Excellent people-relations skills
• Highly customer centric and service oriented
• Ability to work in a highly fast-paced work environment.