Marketing Communications Professional - Internal Firm Services at PricewaterhouseCoopers (PwC)

Reference Number: 125-NIG00116
Department: Internal Firm Services
Job type: Permanent
Reporting to: The Head of Clients and Markets Development

The Role

• An experienced marketing communications professional with a few years marketing communications and business experience, preferably in an advertising or B2B environment.

Roles and Responsibilities

• Provide marketing and communications support across a range of programmes and initiatives.
• The Clients and Markets Development team supports a range of leaders and their teams, predominantly by providing communications support, implementing marketing activities, and finding ways to share and collaborate across the Firm and the PwC network on a wide range of initiatives.
• This role represents an opportunity to work with a wide range of people, sometimes at senior levels. It requires an individual with a flexible and ‘can-do’’ attitude and a willingness to get things done. The role would suit someone with a number of years’ experience in a generalist marketing and communications role, or internal communications role with some marketing/PR experience. The role involves:

Internal communications:

• Developing internal communications plans, messages and materials to communicate specific initiatives to a range of internal stakeholders.

Change communications:

• Developing communications plans, messages and materials in support of Firmwide change programmes
• Marketing support:
• Working with varied groups to understand their marketing and PR objectives, develop plans and provide materials to support Firm initiatives

Collaboration and guidance:

• Managing programmes to keep stakeholders up to date on initiatives and to share best practice amongst the team.
• Develop internal communications channels to share ideas and best practice in these areas.
• Contribution to Firm activities:
• Contributing to the work of the CMD team - for example, managing the Firm’s web presence, developing new content, developing new media plans, providing input for various global initiatives, branding and other Communications projects.

Event planning and implementation:

• Develop and launch a schedule of events, conferences and sponsorships planned across solution sets and industries. Track and report on delivery.
• Analyze post-event feedback and lessons learned and return on investment including potential leads and make recommendations to continually improve the events program.

Core skill expectations:

• High level of fluency in spoken and written English
• Ability to express information in a clear, concise and engaging and attractive manner
• Strong people management skills of self, team and senior stakeholders
• Excellent project management skills and good problem solving ability
• Good team player - demonstrated ability to work as part of a team in supporting colleagues on cross-firm initiatives and campaigns
• Experience of being able to work on multiple projects /events simultaneously.
• Proactive with a ‘can-do’ approach.
• Confident and effective communication in order to be credible when articulating a course of action.
• Preferably, knowledge of Consulting Services broadly.
• An understanding of social media channels.
• Sufficient business acumen to understand business drivers behind marketing activity as well as being commercially and risk aware.
• Resilience, with the ability to work to tight deadlines and maintain high levels of professionalism under pressure.
• At ease working as part of an international, multicultural team
• Excellent time management with the ability to multi-task
• Even tempered with ability to maintain positive energy in stressful situations

Technical Skill Expectations

• 2 - 3 years of relevant experience gained in communications/events/ media / PR in a professional services environment.
• Journalistic/creative writing experience on a variety of topics
• Highly developed brand management skills
• Can work in a technical environment, able to quickly build an understanding of service areas
• Experience of using digital / social communication techniques.