Vendor Management Officer at Standard Chartered Bank

Job ID: 537326
Location: Victoria Island, Lagos
Job Function: C & I Banking
Regular/Temporary: Permanent
Full/Part Time: Full time
 
Job Description

• The VMT’s primary purpose is to enrol suppliers under Global and local VPP programs.
• They will be required to take referrals from Anchor and our enrolment Website, manage the enrolment websites for each Anchor, and make reactive and pro-active calls to suppliers to facilitate interest and enrolment.

Core value proposition of Vendor Management Manager:

• Proactive marketing SCF proposition to suppliers
• Dedicated resource to enrol suppliers in a quick and easy manner
• Offering of a core function demanded by clients
• Ensuring we are competitive – all the competitors have such teams
• Growing the supplier side business where the risk metrics are strong, i.e. off-take is a large buyer
• Support banking the ecosystem and the bank’s overall growth agenda
• Bring in digital tools, i.e. video banking to enhance supplier experience

Key Roles and Responsibilities

• Manage of the Buyers enrolment site
• Marketing to suppliers to gain interest in the program: proactive outbound calling to suppliers to engage them on SCB VPP proposition
• Work closely with Anchor Implementation Manager for supplier enrolment
• Validate pricing agreement made by Anchor RM
• Assist suppliers to understand the legal agreement
• Receive legal agreement
• Cursory check of the agreement and board resolution and other necessary documents to ensure they are in order
• Send for review and signoff said documents
• Coordinate systems setup
• Train suppliers on the system
• Monitor anchor website visit by suppliers to analyse number of suppliers visited/contacted/enrolled
• Periodic outbound proactive calling in managing service experience, resolving issues, etc. related to payment/invoice, etc.
• Work closely with RM, Portfolio Managers and Implementation Managers to ensure enrolment is completed on-time & in-full
• Post enrolment, hand over to CSG for day-to-day servicing
• Hand over to EMT/CB/BB RM for cross-selling
• Comply with ORF guidelines

Qualifications and Skills

• Strong sales and interpersonal skills with an ability and understand to talk VPP program benefits
• Ability to negotiate and understand legal agreements supporting the product
• SCF, Cash and FX competence
• Ability to engage RM, Portfolio Manager & Implementation Manager to ensure bank deliver its commitment
• Share data analytics for management decision making
• Attend industry seminars to gain market knowledge around export business
• Share best practice and benchmark with competitors as part of continuous improvement
• Fluent in English- written and verbal.