Senior Monitoring & Evaluation Officer at Mercy Corps

Location: Maiduguri - Borno State

Program/Department Summary

• With the insurgency affecting North East Nigeria and displacing millions of people, Mercy Corps is expanding its humanitarian programming to support the conflict-affected population in Borno.
• In response to the ongoing crisis, Mercy Corps is scaling-up food security, non-food items, nutrition, protection, livelihoods, and water sanitation hygiene (WASH) activities in Dikwa, Ngala, and Jere Local Government Areas in Borno State to address emergency needs.

General Position Summary

• Mercy Corps is looking for a strong Senior Monitoring & Evaluation Officer. This is a new position created to strengthen the monitoring efforts of Mercy Corps’ programs in Borno, Nigeria.
• The role of the Senior M & E Officer is to enable Mercy Corps’ humanitarian program to quantify, analyze, and document the impacts and outputs of its program in Borno.
• Tasks include data collection, data management, data analysis, mapping and development of M&E tools and reporting systems.

Essential Job Functions

• Conduct surveys and assist in monitoring activities that help evaluate programs implementation and success
• Manage program data, including information that is collected by programs; this will include database design and support, developing M&E tools 
• Map program activities for use in program planning, implementation, and evaluation
• Coordinate with other organizations as necessary to collect other monitoring data relevant to Mercy Corps programs
• Provide regular reports and summary information to the Managers and Senior Management
• Support, train and advise programs’ staff on monitoring techniques and tools
• Participate in other monitoring and evaluation activities including collaboration in field and program based research 
• Coordinate with the team leader to ensure that regular monitoring activities are being performed according to schedule and that data collection is adequately completed.
• Works closely with all program teams to ensure that monitoring is adequate for management and reporting purposes.
• Coordinates and assists on oversight of data collection activities such as periodic surveys and participates in the hiring process of personnel  under the M & E component
• Oversee data management including the timeliness and completeness of reporting as well as data entry.
• Supervises all the Database officers at the field level.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Organizational Learning: 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects

Knowledge and Experience

• A Minimum of 3 years’ experience in the implementation of Monitoring, Evaluation or support of development programs.
• Bachelor's Degree in Statistics, Social Sciences, Economics, or any relevant discipline is preferred.
• Quantitative analysis skills including knowledge of basic statistics and mathematics
• Practical and theoretical knowledge in program monitoring and data collection methods, including interview techniques
• Work experience with other international NGOs a strong advantage
• Knowledge and proficiency in Microsoft Office applications including Excel spreadsheet and Word as well as of statistical program packages.
• Comfort and ability to talk to and interview project participants while professionally representing Mercy Corps.
• Excellent verbal and written communication skills in English, and Hausa, Kanuri fluency highly desirable.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• In particular, the successful candidate will be willing to travel to locations such as Dikwa and Ngala according to the needs of the Mercy Corps program.
• This will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times and sometimes working long and irregular hours.