Supermarket Branch Operations Manager at BBV Marketplace Ltd

Locations Port Harcourt Yenagoa Lagos

The Supermarket Branch Operations Manager is responsible for managing/overseeing the proper and profitable running and sustained growth of the supermarket in line with the Company’s Standard of Operations (SOPs) and to ensure that the supermarket operates efficiently and effectively within the Company’s fiscal and operational guidelines

Required Education/Experience/Skills:
Minimum of Bachelor’s degree in Management, Business Administration or relevant field. MBA will be added advantage.
Minimum of five years post qualification experience in retail operations management in a world-class retail chain.

Job Description

• Plans and directs the day-to-day operations of a grocery store for sales and net profit maximization
• Develops strategies to improve customer service, drive store sales, and increase profitability.
• Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
• Ensures all products and displays are merchandised effectively to maximize sales and profitability.
• Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas.
• Staff orientation, training, development and management
• Team building and motivation
• Institute and manage control systems within the supermarket to ensure that the company receives full value for its invested resources

Other Criteria

• No more than 35 years’ old
• Willing to work weekends on a regular basis
• Willing to relocate
• Willing to travel regularly