Chief Information Officer Information Technology Communications Customer Unit Nigeria at Ericsson

Job Summary 

Strengthen assigned account(s) by supporting Key Account Managers in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings. Secure understanding of competition, market situation, etc. building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high level of quality regardless of the engagement model. Ensure that Ericsson is perceived as a technology leader & that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision makers in the customer organization. 

Responsibilities & Tasks 

• Collaborate with Key Account Managers to grow the customer business
• Initiate and drive customer dialog building on existing business
• Communicate the customer visions, strategies and requirements within Ericsson
• Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans
• Secure understanding of local market dynamics and competitive landscape
• Generate sales by positioning Ericsson as a technology leader
• Assure customer awareness for implications of technology trends
• Participate in knowledge transfer and documentation
• Share information about solution to enable internal & customer competence build

Position Requirements

Core Competences:

• Customer Insight
• Market Insight
• Problem Solving & Strategic Thinking
• Consultative Selling Skills
• Leadership

Preferred Skills:

• Ericsson Portfolio Knowledge
• Financial Understanding
• Presentation & communication skills

Minimum Qualifications & Experience Requirements:

• Minimum 5 years in leadership positions

Preferred Qualifications & Experience Requirements:

• 7-10 years experience of relationship sales
• 7-10 years of experience from Information & Communication Technology (ICT) industry
• Strong personal track record & experience of sales & delivery with the practice area

*L1-NC1

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Nigeria (NG) || Lagos || Lagos || ServEng