Business Manager (Out Door Catering) at Hamilton Lloyd and Associates

Job Summary: 

The Business Manager must be able to plan, organise, direct and control the day to day operations of the organisation. He/She should also ensure rapid growth in sales with regards to proper customer relations.

Job Responsibilities: 

• Manage the day to day operations by managing and scheduling labour, developing the Outdoor Catering team.
• Ensuring health and safety compliance and client safety security policies.
• To ensure customer satisfaction and profit maximization by following the policies and guidelines of the company
• Ensure the adherence of company legislated workplace regulations
• Develop and implement budgets, prepare reports for senior management and ensure the department complies with company policies.
• Provide the evaluation that can help employees improve their work.
• Maintain a positive relationship with clients, customers and personnel.
• Drive Customer focused culture by serving as a role model in resolving customer issues
• Articulate effectively in working with people of different backgrounds and temperaments.
• Excellent ability to learn fast.
• Strong attention to details.
• A problem solver who quickly grasps complex situations and turns them into manageable tasks.
• Skilled in time management, prioritizing tasks, and meeting deadlines. 
• Self-motivated and target-oriented.
• Ability to work with strict hygiene rules.
• Confident approach to enforcing regulations and reporting problems.
• Responsible for management of inventory at the restaurant to eliminate losses, waste and stock-outs.
• Managing the food and beverage provision for functions and events.
• Supervising catering and waiting staff at functions.
• Planning menus in consultation with chefs.
• Organising, leading and motivating the catering team.
• Planning staff shifts and rotas.
• Ensuring health and safety regulations are strictly observed.
• Budgeting and establishing financial targets and forecasts.
• Monitoring the quality of the product and service provided.
• Keeping financial and administrative records.
• Managing the payroll and monitoring spending levels.
• Maintaining stock levels and ordering new supplies as required.
• Interacting with customers if involved with front of house work.
• Liaising with suppliers and clients. 

Main Specification: 

• Education: Bachelor’s degree in Sales, Marketing, Business Management
• Experience Required: 5+ years of experience within the industry 

Required Skills/Abilities 

• Team Management & leadership skills.
• Sales Management.