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  • Posted: Nov 22, 2016
    Deadline: Dec 5, 2016
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    Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening ...
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    M&E Manager

    Department: Global Fund Malaria Program
    Position Band: D - 2
    Reports to: Zonal Team Lead
    Supervises: State-level M&E Specialists

    Context
    CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.

    Job Summary

    • The position of M&E Manager will oversee all M&E activities within the states covered by the zonal hub, ensuring quality and timeliness of data collection and reporting within the zone.
    • S/he will provide technical oversight and guidance to strengthen state-level M&E systems, ensuring proper orientation and quality supervision to CRS M&E specialists, sub-recipient M&E staff, and M&E units in the State Ministries of Health.
    • The M&E Manager will be responsible for tracking achievement on indicators at the zonal level and advise on solutions for continuous improvement.
    • S/he should have the ability to work sensitively and positively with program staff and promote a learning environment. 
    • The M&E Manager is expected to have a high level of self-initiative and use critical thinking skills to identify and fill gaps. 

    Specific Job Responsibilities
    Monitoring and Evaluation:

    • Ensure collection of high-quality reliable and timely data to monitor program activities and evaluate progress towards achievement of program objectives and targets.
    • Support development of M&E plans and procedures. Ensure plans are adhered to and in line with national and state M&E strategies, health information management systems, and tools.
    • Collaborate with sub-recipients and State Ministry of Health’s SMEP and HMIS units to strengthen processes for data collection, aggregation, reporting and analysis through the NHMIS; support and strengthen use of the DHIS2.0 platform at state- and LGA-levels.
    • Conduct quarterly review of partners' programmatic reports for accuracy and provide recommendations to improve performance and follow through to ensure recommendations are implemented.
    • Support the zonal M&E team in strategically preparing and reviewing M&E calendars and work plans.
    • Ensure that the program is in compliance with CRS’ MEAL Policies and Procedures and strategic initiatives.
    • Support elaboration of Program Update/Disbursement Requests (PU/DR) in collaboration with other program staff.
    • Coordinate regular data quality audits (DQAs) to ensure the integrity of project data, using the DHIS data and other relevant tools.
    • Conduct regular field monitoring and supervisory visits with program teams, SRs and government partners.
    • Organize and undertake M&E capacity building activities such as trainings, workshops and other visits for learning for CRS, SR, and State Ministry of Health M&E staff.
    • Work with ICT4D staff to incorporate and maximize the value and utility of technologies for M&E.

    Accountability:

    • Support programming staff to engage key populations in monitoring and evaluating program’s performance and to incorporate participatory methods into M&E systems.
    • Orient program staff and partners on the basic principles and practices of beneficiary accountability.
    • Support the development and implementation of feedback and response channels to reflect the preferences of community members and beneficiaries.
    • Ensure that beneficiary feedback is adequately documented, addressed, analyzed, and utilized by program teams.

    Knowledge Management and Learning:

    • Ensure that zonal M&E and program teams regularly review and accordingly adjust M&E plans and tools in the light of changes and needs in the field context based on monitoring data and reflection sessions.
    • Support learning-to-action events and reflection sessions to systematically analyze data for programmatic use, and to document and incorporate lessons learned into program design and implementation.
    • Conduct regular data review and analysis for feedback to states and SRs for program improvement, and for updates to national level (CRS and government).
    • Support program staff in key activities including development of a learning agenda, organizing regular learning events, supporting operations research, and reflecting, documentation, and communication of learning initiatives.
    • Actively participate in the M&E Community of Practice with other CRS, SR and government M&E staff.
    • Support knowledge management systems and practices to gather, document and share best practices with SRs, government and technical partners. Collaborate with M&E and program staff to develop learning briefs, project bulletins and other materials for dissemination.
    • Promote adoption of the best practices in knowledge management by other SRs and government partners.

    Representation:

    • Liaise with technical counterparts in the State Ministry of Health, SRs, and other local stakeholders engaged in malaria activities in Nigeria.
    • Represent CRS at relevant technical working groups, sectoral meetings and coordination forums within the zone.

    Human Resource Management:

    • Lead, manage and supervise a team of CRS M&E staff to meet program objectives.
    • Conduct periodic reviews of staff performance in keeping with CRS’ performance management system and mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork.

    Key Working Relationships:

    • Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ
    • External: State Ministries of Health (SMOH), SRs, Technical and Financial Partners, partner health facilities

    Agency Wide Competences (for all CRS staff):

    • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
      • Serves with Integrity
      • Models Stewardship
      • Cultivates Constructive Relationships
      • Promotes Learning

    Qualifications and Skills

    • Master's degree in a field related to Public Health, International Development, or Social Sciences.
    • Minimum of 7 years’ experience in monitoring and evaluating health programs in an African country
    • At least 2 years’ prior experience in a management position
    • Knowledge of national health management information systems, strategies and tools in Nigeria; familiarity with DHIS2.0 platform is required
    • Demonstrated experience with collection/analysis of epidemiological data
    • Understanding of principles and current approaches to M&E for health programming, including knowledge of both quantitative and qualitative methods
    • Experience with participatory and community-based M&E systems
    • Familiarity with beneficiary accountability mechanisms
    • Proficiency in database development/management, and skills in analyzing, interpreting and communicating data and information to various stakeholders
    • Experience using ICT4D for data collection preferred
    • Significant experience in conducting quantitative and qualitative assessments and surveys
    • Previous experience with leading and managing studies and consultants
    • Experience with facilitation, capacity strengthening and partnership building, with the capacity to empower staff through opportunities for growth & development
    • Ability to transfer knowledge through formal and informal training
    • Knowledge of Global Fund strategies and regulations desired
    • Proven leadership and inter-personal skills and ability to build and motivate diverse and talented teams
    • Public relations skills and ability to work well both within a team and independently
    • Strong representational skills and ability to interface with multiple stakeholders, representatives, and partners (including representatives of government agencies) in a professional manner on an ongoing basis
    • Demonstrated ability to work effectively under pressure and to prioritize competing demands
    • Strategic, analytical and decision-making skills
    • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
    • Proficiency in database development/management and statistical software (SPSS, EPI-Info)
    • Professional proficiency in English oral and written communication skills; strong demonstrated writing skills required (reports, evaluations)
    • Willingness and ability to travel in-country (sometimes on short notice) up to 50% of time

    Method of Application

    Applicants should download the "Application Form Below" and send with a detailed 3-page resume in a single file word document to: NG_HR@global.crs.org

    Click here to download Application Form (MS Word)

    Note

    • Title of the position and desired location must be stated as the subject of the email E.g. Position - Abuja.
    • Applications sent in the required format will be considered and only short listed candidates will be contacted.

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