Head Teller Operations - Assistant Banking Officer - Senior Banking Officer at Workforce Group

Job Objective:

• Responsible for the day-to-day supervision and coaching of the branch teller team in service and operational excellence to ensure a positive customer experience.

Responsibilities:

•         Supervise teller staff, assisting in the coaching, training and the development of tellers.
         
• Assists tellers in solving member problems, serving as an operational reference
•         Aid tellers with balancing problems, order and maintain vault cash, schedule work hours and breaks for all teller personnel.
•         Adhere to help enforce all security procedures as well as other departmental policies and procedures.
•         Investigate teller losses and institute a corrective flow of work.