Information & Telecom (ITC) Officer at Action Against Hunger | ACF-International

Position Overview:
To ensure that Borno base (Maiduguri & Monguno) has well maintained, up-to-standard IT, HF/VHF radio, satellite, internet, mobile phone and GPS equipment.

Specific Objectives: 

• Maintenance and troubleshooting of the ITC hardware, software, networks and peripheries.
• Manage ITC Equipment stock in liaison with the Capital logistician.
• Handle subscription fees and email accounts.
• User training.
• Reporting & Archiving.

Qualifications:
 Bachelor’s degree in Information Technology/ Engineering;

Essential Skills and Experience:

•  Min 3 years’ experience in the IT sector, in IT support
• Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality, able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
• Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
• Fluency in English, Hausa & kanuri.
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
• Capacity for analysis, synthesis and reporting of large amounts of information
• Willingness to travel to field sites.

Preferred Skills and Experience:

•  Previous experience working for NGOs an asset, particularly international and/or health related NGOs
• Fluency in English, Hausa and Kanuri is highly preferred.