NSMC Engineer - (NSS, TX/MPLS) at MTN Nigeria

Job Description

• Improve Network performance by providing real time and prompt resolution to all network faults on MTNN network.
• Activate newly integrated nodes (core element) after normal working hours, weekends, and public holidays to ensure optimal network performance and meet business objectives and plans at all times.
• Carry out network management; faults detection, troubleshooting, escalation and resolution of all core and transmission nodes.
• Detect, diagnose and acknowledge alarms from all core and transmission Nodes or Elements.
• Ensure real time performance management of all core and transmission network elements.
• Provide daily reports and make recommendations aimed at improving network quality.
• Troubleshoot, escalate where required and ensure that faults on the network are actioned/resolved in line with specified targets
• Act as interface and provide access reference number to MTN Contractors, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work and change request.
• Provide security information to all regional security offices across the country to protect all MTNN equipment’s through network surveillance.
• Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
• Provide ideas and feedback on status of the network to the relevant planning units based on specific KPIs such as Processor Load etc.
• Ensure proper management and implementation of all network changes according to the organization process and procedures.
• Manage Network Changes and ensuring that changes on MTNN network are in line with company policies and procedures
• Ensure NSMC Shift Hand-Over Procedure is strictly adhered to.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training

• Fluent in English
• First degree in Electrical Electronics /Computer Science/Engineering or a related field.
• Procession of professional certification (UNIX, CCNA) certification beneficial
• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• Experience in light current, telecommunications or a related field.
• Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
• Basic knowledge of IP Infrastructure and Networking in an Operations and Maintenance Center, Network Management Center and Network Operations Center

Minimum qualification

• BA, BEd, BEng, BSc, BTech or HND