Marketing Support Officer - West Africa at Navitas

Location: Ikeja, Lagos (do not apply if you are unable to work 5 days per week from Ikeja)
Division: Navitas Group Marketing
Reports to: Operations Manager - Nigeria & West Africa

Overview and Objectives of the Position
This role forms an integral part of the Navitas Group Marketing team and will be based in the Lagos Regional Office (Nigeria). The position reports to the Operations Manager - Nigeria & West Africa and will be expected to act as a supportive member of the Nigeria & West Africa group marketing team, providing cover (domestically and on occasion internationally) when required.

The Marketing Support Officer role will be responsible for sales and marketing support to the following destination countries:

• USA
• Canada
• UK
• Australia

The overall objective of the position is to support the Navitas West Africa Group Marketing team in their goal of market development, diversity and growth.

Key Relationships

• Operations Manager - Europe & West Africa
• Marketing Manager(s) / Officer(s) - Nigeria & West Africa
• Business Unit Marketing Staff
• Europe West Africa - Source Country Office (SCO) Staff

Key Result Areas
Administrative Responsibilities (60%):

• Assistance with the organisation and management of international events
• Providing administrative support to staff regarding travel and events
• Managing distribution of required promotional materials domestically & internationally
• Processing requests for agency agreements with potential agents
• Maintaining up-to-date made offer (international students) records utilising CRM systems & reporting
• Office administration support i.e. contractors, mail, office orders, etc.

Sales Support (10%):

• Follow up with agents / students regarding admissions related issues e.g. document requests
• Ensure that all student / agent enquiries are effectively followed up within agreed time parameters, including coordinating/distributing and/or responding to direct enquiries
• Preparing and maintaining training / sales PowerPoint presentations

Marketing Support (10%):

• Contribute to & support the development & implementation of the West Africa sales and marketing strategy
• Liaise with key stakeholders on Navitas updates & changes
• Provide administrative support when required
• Working with designers, printers and others to develop promotional materials

General (20%):

• Provide administrative support when required
• Working with designers, printers and others to develop promotional materials

Qualifications and Selection Criteria
Essential:

• Possess a Bachelor's/tertiary degree level qualification and / or marketing experience
• High Level English skills
• Demonstrate high level interpersonal communication skills inclusive of writing, communication and presentation skills
• Demonstrate a proven ability as a team player
• Demonstrate a flexible attitude to work (e.g., in hours and content), including a willingness to work weekends and evenings in support of Marketing activities both locally and abroad
• Demonstrate innovative thinking and proactive work habits
• Demonstrate a commitment to self-development to enhance skills and abilities
• Have the ability to work to tight deadlines, changing priorities, on their own initiative
• Be self-motivated and a good organiser
• Have extensive knowledge and experience in using Windows-based software applications (primarily word and excel)

Desirable:

• International study experience
• Possess knowledge of international Education Services Industry and overseas education system