Key Account Manager at Damco Nigeria

Ref.: DC-115172

The Key Account Manager reports to the Area Chief Commercial Officer in Lagos, and will be a part of the Country leadership team

We Offer
An impactful role in the growth based strategy for the Country with a pipeline that covers a full range of logistics services and the package to match your experience.
Key Responsibilities

• Directly manage a portfolio of Key Accounts
• Act as the single and main contact in country for all accounts assigned to the portfolio, in respect to commercial activities
• Build and maintain relationships with as many key contacts/decision makers as possible inside customers organization and enhance a long-lasting business partnerships
• Include key DAMCO personnel into the relationship to ensure that relationships run as deep as possible into both organizations
• Understand and translate the local needs of the Customers and share and engage with other IMEA TEAM KAM’s as well as other KAMs across our organization
• Promote IMEA throughout the KAM global organization
• Ensure engagement between IMEA and Global organization
• Act as the liaison between the customer and the DAMCO organization
• Be the “voice” of the customer identifying issues and addressing them throughout the organization in a proactive manner.
• Must understand CRM and SMART reporting and ensure that they use these tools in accordance to company guidelines
• Must personally update all information into the CRM as required by the company
• Constantly update their own skills and knowledge within the assigned Vertical
• KAM’s will work closely with Project Managers to ensure we are tackling the account from all angles

Who we are looking for

• Strong Experience of more than 5 years in the Logistics Industry
• Strong analysis and judgment skills
• Ability to work as individual but also as a TEAM Player
• Very strong Customer facing and presentation skills
• Must speak and write the native language at a high level
• Must speak and write English at a high level
• Speaking any third language is considered a benefit
• Must be outgoing and easily able to build relationships at all levels
• Must have a proven track record in s