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  • Posted: Aug 31, 2016
    Deadline: Not specified
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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    Front Desk Tellers

    ROLE SUMMARY
    Ensure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.

    JOB RESPONSIBILITIES

    • Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
    • Assist customers and resolve complaints by directing them to appropriate desks or supervisor
    • Receive, count and confirm customers cash deposits
    • Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
    • Post all house cheque deposits timely
    • Receive and post all confirmed transactions customer account with proper value dating
    • Process Western Union Money Transfer payments
    • Remit Customs Duty payments received and issue receipts
    • Issue Managers Cheques as approved by Supervisor
    • Process Form M processing as requested by customer and approved by Supervisor
    • Process and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on  virtual platforms e.g., VPay,  Interswitch, Remitta, Paydirect                         
    • Take service charges as authorized
    • Maintain accurate teller register and other records for easy access of information               
    • Sale of Bank Products
    • Ensure error and fraud free transactions
    • Monitor and ensure proper use of assigned work tools 
    • Prepare and submit daily, weekly and monthly reports as required 
    • Handle any other task or activity that may be assigned by the Supervisor

    EXPERIENCE/QUALIFICATION

    • 0 – 1 year experience  
    • OND/HND in related fields
    • Work experience in other Banks or companies is also a plus
    • Not more than 27 years

    Method of Application

    Qualified and interested candidates should kindly send their CVs to jobs@wfmcentre.com

    Please indicate the position for which you are applying for in the subject line.

    Build your CV for free. Download in different templates.

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