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  • Posted: Aug 22, 2016
    Deadline: Not specified
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    In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the...
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    Relationship Manager, Business Banking (Maryland Mall)

    Job Purpose

    • Drive deepening activities with high-value or high potential clients with full range of BC products, continuous analytics support and collaboration with Business Specialists;
    • Meet clients  when required (ie once a month)
    • Acquire and activate new clients referred from ETB clients directly to Business Clients RM/Team
    • Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions

    Key Roles and Responsibilities

    • Relationship deepening by proactively reaching out to  & engaging with high value Business Clients & “Hidden larger Businesses” as per the mandated protocols
    • Acquiring from ETB client referrals (MGM)
    • On boarding clients on Business working capital (BWC) proposition.
    • Supporting the client on any client-initiated needs
    • Delivering on transactions, service requests, Mobile/Web training
    • Updating CDD/ AML
    • Managing Client’s credit situation

    Qualifications and Skills

    • Good first Degree with a minimum of a second class degree
    • Requisite technical skills gained through professional associations and practical experience (3-5 years' experience)
    • Good working knowledge of banking products.

    Skill Requirements:

    • Product broadening
    • Understanding of businesses and financials
    • Enhanced multi-product BC knowledge
    • Market and competition knowledge
    • Client engagement
    • Presentation and soft skills tailored to engaging business owners
    • Internal stakeholder engagement skills
    • Closing deals
    • Ability to drive and manage client interaction
    • Communication and presentation skills
    • Negotiation and objection handling
    • Client training on digital solutions

    Journey Completion:

    • Discipline and time management to handle a client portfolio
    • Ability to solve problems and close issues without handing over
    • Strong analytical ability
    • Understanding of BC KYC/CDD principles

    KYC/AML Clause:

    • Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-
    • Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

    Contributes to:

    • Revenues, Asset and Liabilities of BC business at country and regional level.
    • Image and reputation of department and the Bank.

    Method of Application

    Interested and qualified? Go to Standard Chartered Bank on cgportal.global.standardchartered.com to apply

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