Call Center/Telesales Agents Wanted (30 Positions) At TPC Ltd.

DUTIES
•    Generating and qualifying leads through cold calling
•    Managing leads by tracking and following up on them
•    Conducting sales presentations and product demos via the phone and internet
•    Closing sales and meeting monthly sales goals in accordance with development plan.
•    Working with other telesales representatives to cross generate leads

THE IDEAL CANDIDATE MUST HAVE
•    Problem solving-able to quickly identify and resolve problems in a timely manner and gather and analyze information skillfully.
•    Strong Oral communication-you must speak clearly and persuasively in positive or negative situations.
•    Quality management-you must look for ways to improve and promote quality and demonstrate accuracy and thoroughness.
•    Judgment-you must display willingness to make decisions, exhibit sound and accurate judgment and make timely decisions.
•    Planning/organizing-you MUST be able to prioritize and plan work activities, use time efficiently and develop realistic action plans.

Qualifications/Skills
•    OND/HND may be accepted for entry level
•    BA/BSc or equivalent education preferred.
•    Must have experience in telemarketing or outbound customer service experience in a heavy call volume atmosphere
•    Must have customer service experience
•    Must have Excellent telephone skills
•    Excellent communication skills, both oral and written
•    Organizational and time management skills with particular attention to detail
•    Ability to multi-task and prioritize in a fast-paced and dynamic environment
•    Computer literacy; prefer experience with Oracle, MS Office
•    Must Have a neutral Accent and be able to understand a variety of accents, American,British, Canadian, Australian etc

Salary is between 90,000-120,000 naira depending on experience and performance
This position is located in Lagos and NIGHT SHIFT ONLY