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  • Posted: Jul 27, 2016
    Deadline: Not specified
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    Andela is a global talent accelerator that produces world-class remote developers and connects them with top employers. Andela finds the brightest young people in Africa and gives them the training and mentorship needed to thrive as full-time, remote developers for companies around the world. The company is backed by investors including Steve Case, Omidya...
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    Director of Success

    About the Role

    Andela’s Success department is charged with balancing the needs of our Clients with the needs of our Fellows in order to ensure that our Clients are successful while our Fellows are constantly growing and progressing through our Technical Leadership Program. Our Lagos office is looking for a seasoned technology professional who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to make successful Clients, to be the next Director of Success for Nigeria.

    Our core consulting model is embedded software developers and teams­­­ who just happen to be located thousands of miles away, off­shore. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with Andela’s Client and Fellow growth.

    Although you interface with every aspect of the organization, your core constituents are Andela’s Fellows and Clients, and so you’re simultaneously the voice of each to various stakeholders. Everyday you wake up thinking about:

    1. How do I better ensure that Andela’s Nigerian technical professionals are prepared, supported, and continue to grow?
    2. How do I better ensure that Andela’s Clients are wowed with the quality, engagement and productivity of their Andela Fellow?

    You are eager for the challenge of molding and shaping an exceptional set of individuals and programs into an integrated, world­class institution for technology leadership training. You know how to think – and act – big, while holding a strong moral compass in everything you do.

    Key Responsibilities

    1. Oversee delivery of all accounts staffed by Andela’s Nigerian technical professionals
    2. Manage the growth of all trained technical professionals in Nigeria
    3. Manage a support staff of client­-facing Technical Coordinators
    4. Manage other support staff that provide support to all of Andela’s technical professionals
    5. Collaborate with the Sales team and other members of the Success department in multiple countries to staff and support clients
    6. Work with the Nigerian Leadership Team to address issues for Fellows
    7. Provide actionable feedback into all aspects of the organization for continuous improvement

    Qualifications:

    1. Four ­year degree in Engineering, Computer Science or a related field from an accredited university.
    2. 8-­10 years of experience working remotely in software development, technology consulting and/or software product management
    3. Demonstrated interest or experience working in education
    4. Experience managing or leading software developers
    5. Experience working in multiple countries and/or with international organizations
    6. A deep commitment to Andela’s mission.
    7. Willingness to travel periodically between Andela’s centers as well as to US offices

    Benefits & Compensation

    • Full-time compensation
    • Full medical coverage 

    • Lunch and snacks provided daily 

    • Beautiful working environment 

    • Opportunity to work with the brightest minds on the plane
    • Oh, and a chance to change the world!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Method of Application

    To apply, visit Andela Career Page

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