Transmission Implementation & 3rd level Support Manager at MainOne

Responsibilities

The Transmission Implementation & 3rd Level Support Manager will be responsible for complete fulfilment of MainOne transmission network and architectural contracts. Direct the implementation personnel on moderate or large projects, or a combination of several smaller projects requiring interdivisional coordination. Coordinates administrative matters, scheduling and unit operations. Participate in project proposals or other project development activities. Other duties as assigned include third- level support for the entire Transmission network comprising of Huawei OSN series, Dragon Wave HC & HC+, ECI & RAD ETX series equipment within and outside Nigeria. In addition, the Manager will be responsible for the following:

• Effective coordination of network faults handling.
• Coordinate the execution of RPRs (re-provision requests) on DragonWave HC+, Huawei OSN series (especially OSN3500, OSN500 & OSN8800) and ECI box (BG-20 & BG-30) platforms within the operational level agreement (OLA).
• Manage all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications.
• Directs the preparation of reports to evaluate network traffic loads and identification of future needs for additional hardware and/or software required to maintain efficient growth patterns and levels of satisfactory service.
• Prepares budget for operating unit.
• Reviews analysis of telecommunication system needs and establishes goals, objectives, priorities, and prepares appropriate budget documents.
• Direct effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity.
• Ensure that Main One’s global and metro fiber network documentation is always accurate and up to date.
• Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers.
• Establishes network system standards and policies concerning connectivity, operation, and growth.
• Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers.
• Directs a program for service and repair and inventory.

Contact:     You will be required to work across all functions within the organization.

Qualification:    

• A Bachelor’s Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering.
• Minimum of (8) eight years’ work experience with at least four (4) in transmission & distribution.
• A strong knowledge of microwave transmission and must have undergone key trainings in optical and wireless networks with focus on SDH/PDH/IP transmission standards/protocols.
• Must have ability to deal effectively with a wide variety of industry, government and public contracts on project-related matters.
• In-depth knowledge of IP and IP related Technology and protocols such as BGP, MPLS, and DNS etc.
• Strong knowledge of the Nigerian telecommunication market and/or experience working in a telecommunications environment.
• Ability to interpret topography, network design maps and AutoCAD Designs/and or Visio app.
• Independent complex work experience in network operations/planning/transmission and leadership ability at the managerial level.
• Ability to use E-Analyzer, SDH Analyzer and other signal testing tools/instrument and diverse bandwidth test apps.
• Knowledge of a vendor network management system.
• Ability to develop and implement a strategic plan for the acquisition, installation, and maintenance of a telecommunications system.
• Ability to establish effective working relationships with public officials, vendors, and other agency managers.

Other Competencies Required:    

• Excellent written & verbal communication skills
• Time management skills
• Team work abilities
• Ability to work well under pressure
• Solid foundation in electronics theory
• Strong analytical and problem solving skills
• Demonstrated mastery of telecommunication industry standards, dimensioning transmission network element systems, ITU, and ANSI/ETSI etc.

Demands of the Job:    

• Ability and willingness to work long hours and meet tight deadlines;
• May be required to travel out of station