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  • Posted: Jun 15, 2016
    Deadline: Jun 21, 2016
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    Hamilton Lloyd and Associates is a young and innovative boutique human resources firm, which is focused on offering personalized services to organizations across a diverse range of sectors. The Hamilton Lloyd process involves a deep understanding of the client’s organizational culture, strategic objectives and needs to ensure that a tailor-made solutio...
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    Sales and Marketing Supervisor

    Job Summary

    • To ensure all customer relations, sales and marketing activities are in line with company policies; and supervise sales officers.

    Responsibilities

    • Overall responsible for activities of sales in head office.
    • Work with head of Sales and other branch supervisors.
    • Provide current and prospective customers with information about products sold by the company in the areas of pricing, usage, benefits, durability, quality and availability.
    • Ensure that the department maintains an up-to-date price and stock position of all company’s products.
    • Ensure both new and old team members are adequately trained in the manner and procedure that aligns with the comapany.
    • Take order and final invoices as necessary.
    • Ensure key performance indices (KPI) including sales target of team members are realized.
    • Maintain data on competitors and manage price wars with customers.
    • Verify and document changes in customer requirements and update management on new trends in consumer behaviour in the marketplace.
    • Ensure team understands the correct interpretation of the company’s condition of sale.
    • Assign and coordinate the job functions of Team Members.
    • Manage Marketers (Freelance), check every 48hrs that their report are up to date.
    • Ensure all members of the team are updated about any new standard operating procedure.
    • Also work with HR to ensure SOPs are updated every six (6) months.
    • Identify gaps in product demand and supply and inform management of such gaps in a bid to be ahead of competitors.
    • Scrutinize all documents and information supplied by customers and analyze questionnaires to ensure that customers’ needs are met.
    • Plan and conduct effective customer follow up and assign staff for follow-up.
    • Attend to all customer grievances and manage such in line with company’s policies.
    • Ensure that routine and recurring administrative duties associated with departmental functions of the company are carried out.
    • Show commitment to personal development in ways deemed important by management.
    • Other duties as assigned.

    Job Requirements

    • Bachelor's degree in Marketing and or relevant course. Graduate with drive for sales.
    • 4 -5 years’ working experience preferably in sales, marketing, or business development environment.
    • Experience in real estate and furniture companies is essential.
    • Strong interpersonal and communication (both written and oral) skills.
    • A positive, confident and determined approach.
    • Ability to work both independently and as part of a team.
    • Ability to use own initiative, manage time effectively, work accurately and quickly under pressure and meet deadlines.
    • Effective influencing and negotiating skills.
    • Ability and drive to sell.
    • Demonstrate creativity and good business acumen.
    • Strong analytical and problem solving skills.
    • Ability to manage and prioritize a busy workload.
    • Excellent IT skills, particularly in Microsoft Office.
    • Strong leadership and supervisory skills.

    Method of Application

    Applicants should forward their CVs to preye@hamiltonlloydandassociates.com Kindly make the Job title subject of the mail.

    Note: Only successful candidates will be contacted.

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