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  • Posted: Apr 28, 2016
    Deadline: Not specified
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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
    Read more about this company

     

    Specialist, Revenue Assurance

    Job Summary

    • To ensure the integrity of the revenue stream with primary focus on strengthening and/or building revenue assurance processes controls.

    Principal Functions       
    Tactical:

    • Development of revenue assurance best practices for the company
    • Creation of revenue assurance KPI on the revenue assurance/ fraud management tool (Subex).
    • Perform root cause analysis of billing issues; follow through to resolution and communicate to appropriate parties.
    • Monitoring of system owners to ensure proper set up of system in order to minimize leakages.

    Operational:

    • Carry out analysis of all referrals received from different sources of intelligence. This includes internal staff and external subscribers via call and the internet respectively.
    • Assuring timely and correct transport of all event detail records (EDRs) from points of generation (switches) to points of mediation and billing/rating.
    • Liaising with all the relevant teams to ensure that all root-cause documentation is accurately completed, reviewed and approved, in addition to maintaining and updating process documents and templates.
    • Detecting and recovering leaked revenues, and providing assurance and confidence to key stakeholders regarding the integrity of the network and business operations.
    • Product assurance review of Etisalat's products; risk and control evaluation and building controls to block areas of vulnerabilities.
    • Review of prepaid product and services to identify incidences of wrong configuration and / or application of business rules.
    • Financial validation of pay out figures for incentives for various sales channels.
    • Review of rating for prepaid products and services to ensure accuracy and completeness
    • Carry out various analysis such as:
    • Forensic analysis
    • Risk analysis
    • Post-paid short code analysis.
    • Short code analysis.
    • E-Top up analysis.
    • Post-paid usage analysis
    • Subscriber balance movement analysis.
    • Prepaid staff analysis.
    • Analysis of data from different sources.

    Educational Requirements       

    • First Degree in Computer Science, Accounting, or any science / engineering discipline.

    Experience, Skills & Competencies       

    • Five (5) to nine (9) years work experience.
    • Proficiency with use of data analysis tools (e.g. SQL, ACL, etc)
    • Possession of professional qualifications (CISA, ACA, ACCA) will be an advantage

    Method of Application

    To apply, visit Etisalat's Career Page

    Note: Click or search jobs by date. Choose a suitable timeframe e.g. Last 7 Days and then click on Search.

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