Head, Revenue Management at IHS Towers

Summary

The individual will manage the entire revenue management & assurance activities.

Personal Profile 

The Individual should have strong experience of revenue assurance and demonstrate experience and knowledge of revenue reconciliations plus hands on experience of contract compliances. 

Responsibilities 

• Liaise with other functional/departmental managers to understand all necessary aspects and needs of development, and to ensure they are fully informed of objectives, purposes and achievements
• Ensure execution and follow up of sales coordination process in a customer friendly way
• Develop SLA agreements between revenue assurance department and other departments
• Brief and report to upper management about revenue and business processes related issues and challenges
• Conduct frequent field and site visits to direct assessment of the tenancy
• Attend senior management meetings
• Ensure the efficiency of all applications like NAV, Intego and other applications or any tool related to revenue assurance
• Contribute to the achievement of the strategic objectives of the sector through performing own responsibilities and coordinating direct reports performance
• Set the section’s goals and objectives and ensure the cascading of such to the direct reports' individual goals
• Apply individual items of sector policies, procedures and processes and ensure adherence and implementation
• Ensure the ongoing development of the section’s employees, and guide the activities of direct reports

 Competencies 

• Strong analytical and problem solving skills
• Practical experience and knowledge of Towers Infrastructure and Tenancy arrangements, alternatively general practical experience in communications industry
• General understanding of TowerCo business and associated technical knowledge
• Practical experience of processes documentation and SLAs
• Demonstrate the processes mapping techniques and skills
• Presentation skills, and hand on experience on MS Office tools
• Sound knowledge of internal control environment and internal control framework (COSO)

Professional Qualifications 

• Master’s in Business Management or Finance, CPA, ACCA
• Qualification in Revenue Assurance preferred
• International experience and best practice preferred
• Contract management qualification preferred
• A minimum of Eight (8) years of experience in Revenue Assurance or a related field with at least Three (3) years in a manager role (note, RA is the main challenge, so someone coming from a billing/collection background without RA experience may not be considered)
• Alternatively very senior manager function in a related field might be considered
• Fluency in English and solid experience in presenting to Senior and Executive Management