Specialist, Technical Process & Audit at 9Mobile

Job Summary

• Provide support in review of review all technical processes within the technical team, measuring suitability and enforce proper utilization
• Provide support in review of internal activities. Providing the required assistance for the internal audit team, and follow-up of recommendations.

Principal Functions

• Assist in conducting periodical review of processes across the technical department with user units
• Conduct continuous alignment of processes with the business strategies
• Support in periodic reviews on the processes adherence, process KPI monitoring within technical units
• Conduct periodic Process KPI measurement and reporting
• Support as business analyst for identified process gaps within Technical
• Support Technical SMEs in developing identified process across the business unit
• Provide necessary support for the internal Audit team in conducting audit oversight functions
• Follow up on action points on the Internal Audit and ensure closure across the technical department

Educational Requirements

• First degree in Engineering , Project Management or Social Science.

Experience, Skills & Competencies

• Three (3) to five (5) years relevant work experience.
• Basic Network Administration knowledge
• Document handling
• Data Gathering and Analysis
• Process design
• Personal Effectiveness
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work