Specialist - Portfolio Management & Business Analysis at 9Mobile

Job Summary   

• Support delivery of business strategy through the implementation of a Portfolio management framework to guide successful program/ project outcomes.
• Understand the vision, scope and business change needs by assessing the impact of changes, capturing, analysing & documenting requirements and provide communication on delivery of the requirements to relevant stakeholders
• Drive maximum ROI and Benefit Realization through delivery of products and solutions that satisfy business and customer requirement   

Principal Functions       

• Manage/resolve conflicts between programs (e.g. conflicting goals, resource needs, etc.)
• Establish and guide the selection, prioritization, balancing, and termination processes for portfolio components to ensure alignment with organizational strategy.
• Provide key stakeholders with timely assessment of portfolio and component performance.
• Carry out quality assurance of projects via reviews to ensure conformance to the approved Project Management framework and processes
• Manage and analyse portfolio trends, issues, change, dependencies, risks, and metrics.
• Conduct continual improvement on Program Portfolio framework/process
• Compile and validate periodic project status/progress reports for presentation to Management/Departmental Project Meeting
• Support process KPI performance measurement by generating monthly strategic process reports
• Support the deployment of internal customer satisfaction surveys.
• Support the Project Owner in Identifying business problems and opportunities
• Elicit, analyse, validate, specify, verify, prioritize, author and manage detailed requirement documents.
• Lead User Acceptance Tests of delivered solutions to ensure fitness for purpose using Test cases, Use cases, test scenarios and test report
• Document bidirectional traceability matrix to verify and validate user requirements against delivered product/solution
• Manage user requirement throughout the project lifecycle
• Perform additional assignments and responsibilities as assumed or requested by line supervision.

Educational Requirements   

• First degree in a relevant discipline from a recognized university.
• Certification of Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)

Experience,Skills & Competencies   

• Three (3) to Five (5) years work experience
• Experience of Business analysis preferably telecoms Industry
• Good Knowledge of Management of Portfolio (MoP) in the telecoms industry
• Data Gathering and Analysis
• Requirement management
• Project Management
• Strong analytical and strategic thinking skills
• High standards of attention to detail
• Good problem solving skills
• Communication/Presentation/Facilitation skills
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus