Manager, CDD - Commercial Banking at Standard Chartered Bank

JOB PURPOSE
Review Customer Due Diligence Periodic Review conducted by Analyst, CDD Commercial Clients and ensures 100% compliance and zero over dues.
Ensure Maintenance of a healthy business environment through strict Compliance with AML and CRM standards, as defined by the Group and Local Regulatory Authorities
 
KEY RESPONSIBILITIES
Supports the Senior Manager, CDD Commercial Clients in

Planning and Design
– Detailed understanding of technology solutions relevant to the E2E procedures, identify any gaps and design process to supplement.
– Balance compliance and customer centric solutions when design call scripts, confirmation letters, contact models.
– Localise global process documentation to meet local regulatory requirements and operational nuances.
– Develop in-country quality implementation plans and quality framework

Implementation
– Identify issues, escalate and solve them early.
– Train compliance execution teams.
– Set up – premises, PC, equipment, user access.
– Pass Readiness and Quality Certification before full launch.

Day-to-Day Management
– Manage compliance execution team
– Ensure that quality data and documents are updated in e-CDD and quality Periodic Review is conducted.
– Integrate new compliance requirements as they occur such as FATCA to minimize needs of multiple efforts by bank staff or customer contacts.
– Have clear oversight all exceptional case handling that emerges during the review process.

Quality and Monitoring
– Reconciliation of completed cases (Periodic Review and NTB accounts)

Case Review / Approval
Ensure all cases reviewed are 100% accurate and complete in updated customer CDD data and documents and captured accordingly into e-CDD according to AML/CDD procedures.
   
Qualifications and Skills
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.