Operations Manager at Hamilton Lloyd and Associates

Job Summary

• The Floor Operations Manager shall be responsible for managing all front-of-house operations in conjunction with the back-of-house (BOH) during opening, mid and closing shifts.

Key Responsibilities

• Coaching
• Developing and disciplining team members during service
• Managing the guest experience
• Overseeing food & beverage quality and overseeing the entire flow.
• Overseeing experience on a shift-by-shift basis.
• Upholding the highest level of guest experience.
• Improving internal operations.

Qualifications and Experiences

• HND in Business Administration or any related course.
• Relevant experience in a supervisory or management capacity.
• Male preferably.
• 5 years and above.