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  • Posted: Oct 12, 2015
    Deadline: Not specified
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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
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    Manager, BSS HLS

    Job Summary     

    Oversee the functions of the BSS support team, manage all BSS/RAN-related network activities and liaise with respective technical units to resolve network challenges.

    Principal Functions   

    • Participate in major incident reviews, support incident managers in identifying real causes and accurate descriptions of incidents and impacts, recommend remedial actions and resolve all issues that are escalated
    • Perform second level and necessary back office support to Field, BSS and NOC teams
    • Coordinate BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, network upgrades, BTS/NodeB rehoming and packet switch configurations.
    • Coordinate the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)
    • Coordinate corrective RAN/BSS maintenance as required, and assist field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS- related outage and network problems.
    • Implement crisis management and service continuity policies and procedures to ensure minimal disruptions to the business in the event of any disaster.
    • Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration.
    • Provide efficient, timely and effective remedies to network issues and requirements and ensure minimal disruption to business.
    • Investigate and identify root causes of major incidences and ensure its resolution.
    • Carry out other duties as assigned by the Director, Network Operations      

    Educational Requirements   

    • First degree in Engineering or a related field

    Experience, Skills & Competencies      

    • Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role
    • GSM, EDGE, WCDMA Technologies
    • Understanding of Network Topology and Connectivity
    • Network Availability and Capacity Management
    • Fault and Incident Management
    • Change Management
    • Teaming
    • Delegation/ Supervisory

    Method of Application

    Interested and suitably qualified candidates should visit Etisalat's Career Page

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