Specialist, Data Services at 9Mobile

Job Summary       
Assist in the implementation and proper execution of all project plans related to data based services
Responsible for functional and technical development and management of data services; i.e. ensuring that identified and approved data products are rolled out and effective management is applied throughout the product lifecycle.
   
Principal Functions   

• Conduct research on current trends in the delivery of data services, monitor related developments in the telecommunications industry and proffer suggestions on relevant innovations to the Manager, Product Development Voice & Data
• Assist in the development of propositions for data related products/services, including roadmaps and product support solutions.
• Liaise with IT in defining suitable/compatible platforms for all approved data services.
• Assist in conducting quality checks on all EMTS data service offerings to ensure alignment with defined functional specifications.
• Develop Business requirements documents, FAQ, training slides and facilitate product training for all data related data services.
• Attend unit/team meetings as required.
• Coach, supervise and direct the activities of subordinates/junior staff (where applicable).
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Development Voice & Data.
• Perform any other duties as assigned by the Manager, Product Development Voice & Data.       

Educational Requirements       

• First degree or equivalent in a relevant discipline.       
• Experience, Skills & Competencies       
• Minimum of three (3) to five (5) years relevant work experience.