Job description
- Receive and respond to daily inbound telephone inquiries and Make outbound calls to clients.
- Ensure the timely pick up and answer of phone call in/out.
- Ensure the accurate and measurable answer of phone call in/out.
- Strict abidance of operation guidelines.
- Contribution in Call Center quality improvement.
Desired Skills and Experience
- At least 1 year call center or related experience.
- Familiar with Telecommunication products will be preferred.
- Good communication skills and graceful voice.
- Responsible, careful and cooperative working attitude.
- Can work under pressures.
- English can be as work language.
- Being familiar with MS-Office.