Human Resources & Administration Manager at Women for Women International

Job Summary

Women for Women International (WfWI) has an immediate opportunity for an experienced Human Resources & Administration Manager for the Nigeria Country Office. The position is based in Jos with occasional travel to Enugu.  The Human Resources & Administration Manager will provide overall strategic management to Human Resources and Administration functions for the Nigeria country office. The HR & Administration Manager will provide oversight and guidance to the development and monitoring of processes related to Talent management, Human Resources, Compensation and Benefits management, Training and Development; Employee Relations, Performance Management, as well as overseeing administrative functions

DUTIES AND RESPONSIBILITIES

Recruitment:

• Develop effective strategy for country office to guide recruitment process & plan that complies with organizational policies as well as applicable local laws and regulations.  
•  Oversee the new hire orientation process to ensure that all new hire documentation is completed and processed and that all new staff is well briefed on country office policies, procedures and ways of working.
• Oversee the exit interview process for employees leaving the organization and evaluate the data collected from this activity for retention purposes

Compliance and Record Keeping:

1.       Responsible for development, periodic review, and dissemination of country specific HR policies and procedures.

2.       Responsible for all labor engagement for the country office, including all employees, consultants and temporary staff, and ensure compliance with local labor regulations.

Compensation and Benefits:

1.       Oversee benefits and compensation administration ensuring internal equity and compliance with organizational policies and applicable laws.

2.       Lead compensation and benefits surveys for the country office working with the Associate Director, Regional Human Resources. 

3.       Responsible for developing and review of all salary decisions for both regular staff and contractors; and making recommendations to Management based on organizational, and country compensation guidelines.

Payroll and Budget:

1.       Responsible for preparation of monthly Payroll, ensuring that all staff changes are correctly noted (new hires, terminations, promotions, salary changes, etc.) and compliance with national tax and labor regulations.

2.       Advise Country Director in determining appropriate staffing levels and assist in budget preparation.

3.       Assist in the research, review and implementation of an automated Payroll and Human Resource Information Systems (HRIS).

Training, Development and Performance Maintenance:

1.       Responsible for the development of a staff development strategy and implementation working with SMT, CD, and Associate Director, Regional HR.

2.       Establish networks and seek collaboration from HR colleagues to ensure an active internal staff capacity development program

3.       Evaluate the need for employee training and development and recommend training programs to Senior Management.

Employee Relations:

1.       Responsible for managing employee relation issues working with SMT and Associate Director, Regional HR to resolve the issues pragmatically.

2.       Encourage, stimulate and put in place initiatives to create a learning and friendly work place environment

Administration:

1.       Ensure an accurate and up to date filing system for the country office.

2.       Supervise all travel and hotel arrangements for staff and visitors, including visas and work permits as applicable.

3.       Manage the office general telephone line, mail and courier services.

4.       Ensure that office supplies and materials are available and replenished as needed and in compliance with Field Operations Manual (FOM) guidelines.

5.       Responsible for maintaining in an accurate, organized manner the core files of the country office, in both soft and hard copies. Archive files as/when necessary.

3.       Create strategies to limit the spread of rumors and ensure the workplace environment is transparent, healthy, and positive at all times.

Personnel Management:

1.      Performance manage direct reports in line with WfWI’s performance management framework, including the setting of annual performance objectives, development plans, performance appraisal and regular 1:1 meetings regarding progress throughout the year.

2.      Provide coaching, mentoring and on-the-job training to subordinates.

Qualifications & Skills:

• Minimum Bachelor’s degree in Human Resources, Business Administration plus seven (7) years of relevant work experience in the field of human resources .
•  Master’s Degree or equivalent post graduate qualification in human resources or related discipline, or equivalent combination of education and experience.
•  Dedicated and passionate about developing teams, staff capacity and positive workplace environments. ; experience in establishing and maintaining principle-centered working relationships
• Strong understanding of and demonstrated capacity to implement gender in the workplace and organizational climate improvement strategie
• Demonstrated knowledge and experience with country specific laws and regulations governing Human Resources in Nigeria.
• Ability to work with managers to assess complex issues pragmatically – strong problem solving, negotiation and conflict resolution skills
• Good computer skills (Word, Excel, Outlook and email applications).