Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 28, 2015
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports ...
    Read more about this company

     

    Customer Service Officer (Insurance)

    Company Description

    Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Customer Service Officer (CSO) in different designations where they have presence. The CSO will be responsible for attending directly to clients inquiries.

    Job Description

    • Preparation of Valuation reports.
    • Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
    • Communicate verbally and in writing to answer inquiries and provide information
    • Monitoring of returned direct debit mandate.
    • Attending to customers’ complaints.
    • Registration of incoming and outgoing mails.
    • Preparation of renewable and lapsed policies
    • Creation of customer and contractor codes
    • Collation of customer feedback in respect of our service delivery.
    • Friendliness and error free documentation.
    • Measure Variance from agreed SLA.
    • Provide special training for all employees on customer service.

    Qualifications

    • Minimum HND / B.Sc in International Relations, Mass Communication or any related field
    • Minimum 2 years work experience

    Skills

    • Advanced Communication skills (English): Spoken and written 
    • Moderate IT skills 
    • Moderate Business Writing 
    • Moderate Negotiation Skills 
    • Advanced Presentation skills

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Fosad Consulting Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail