Head of Training (Commercial Excellence) at GlaxoSmithKline

Basic qualifications:

• University degree (Bachelors or equivalent)
• Strong previous experience in pharmaceutical sales and marketing activities
• Excellent presentation and facilitation skills
• Experience in sales and/or marketing training will be an advantage
• Strong collaboration & communication skills
• Skilled knowledge of project management and planning
• Medical knowledge of complex disease areas such as infection control, asthma, diabetes, oncology, vaccines.

Preferred qualifications:

• University degree (Bachelors or equivalent)
• Strong previous experience in pharmaceutical sales and marketing activities
• Excellent presentation and facilitation skills
• Experience in sales and/or marketing training will be an advantage
• Strong collaboration & communication skills
• Skilled knowledge of project management and planning
• Medical knowledge of complex disease areas such as infection control, asthma, diabetes, oncology, vaccines.

Details:

The Head of Training will have ownership for the planning, execution and measurement of capability-building interventions for Sales force and Marketing teams to enhance business performance in line with enterprise capability needs.

Key job responsibilities include:

• Conduct gap analysis on agreed capability areas as agreed with commercial excellence for sales force and marketing teams
• Formulate and deliver  training plan aligned with the results of the gap analysis conducted
• Lead the execution of learning interventions from diagnosis to measurement of effectiveness
• Follow up to measure impact of learning interventions  in partnership with commercial effectiveness
• Explore, evaluate and implement new methods of learning where appropriate
• Agree training priorities with key stakeholders such as Area Commercial Excellence, Business leaders. Build sales and marketing effectiveness and develop a common vision
• Accelerate Marketing & Sales Managers’ coaching capability. Drive a coaching culture with clear definition, understanding, belief, and execution of quantity & quality coaching in an effort to raise the coaching capability of sales managers.
• Evaluate the effectiveness of learning programs by putting performance indicators in place
• Development and execution of on-boarding programs for Sales Force and Marketing teams