New Job Vacancy in an Automobile Sales Company

Job Responsibilities:

• Formulate and implement operational strategies that is aligned with overall business goals and objectives that would directly contribute to the bottom-line of the organization.
•  Direct investigations to verify and resolve customer complaints.
• Serve as contact persons for all Drivers within assigned territories.
• Develop, implement and monitor route schedules.
• Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
• Monitor operations to ensure that drivers comply with administrative policies and procedures, safety rules and government regulations.
• Ensure periodic repairs and maintenance check of buses/vehicles and storage facilities.
• Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures.
• Direct and manage corporate governance and regulatory compliance procedures related to transportation activities.
• Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
• Ensure that expenses are consistent with approved budgets; ensure daily reconciliation of accounts by all drivers.
• Monitor, review and report daily financial status to appropriate personnel and departments.
• Set operations policies and standards, including determination of safety procedures for on-boarding passengers.
• Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
• Assist in the identification and implementation of continuous customer satisfaction opportunities.
• Manage performance of employees with emphasis on productivity, efficiency, and service delivery.
• Develop and implement profit improvement plans and change management plans.
• Manage and supervise staff, organize work shift routes and ensure staff training.
• Negotiate and manage contracts and develop new business opportunities whenever possible.
• Minimize disruption and resolve any unscheduled delays.
• Carry out and analyze results of surveys on passenger/customer satisfaction and start new projects to improve performance.
• Make sure that transport services are available to all through social inclusion initiatives as sponsorships, events, promos, etc.
• Market passenger services to encourage greater passenger use of particular routes and methods of transport.
• Liaise and negotiate with different stakeholders including Local Governments, planning and highways authorities, residents, councilors/politicians, developers and transport providers.
• Identify existing and possible future transport problems, developing transport models and investigating the feasibility of alternative means of transport.

Core Requirements:

• Financial, scheduling, budgeting, accounting and money mathematics
• Excellent knowledge of the transport industry
• Established relationships with road transport officials
• Extremely smart and target/result driven
• Negotiation skills, conflict resolution skills, organizational and planning abilities
• Business strategy development and execution 
• Excellent project management and reporting skills 
• Personal passion and drive to meet and exceed assigned targets
• Must be discernibly honest and of consistent upright character
• Good appreciation and working knowledge of Microsoft office tools