Job description
Key responsibilities shall include (not restrictively):
- Acts as a direct contact towards allocated customers; effectively communicates all offerings to the customers;
- Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and customers’ expectations are met;
- Ensures that customers issues are dealt with in an efficient manner, informing the Country Manager of any problems that may arise;
- Manages and interprets customer requirements in a way to understand, anticipate and meet their needs;
- Owns the contract and contract renewals for new assignment for an existing customer;
- Approves Change Orders and invoices in compliance with the management pre-set policies;
- Responsible for payment collection; Coordinates with Accounting department;
- Works closely with Presales team to present well-developed solutions which meets the customers’ needs;
- Works closely with the technical manager &/or the assigned project team in order to maintain continuous knowledge of project status so as to identify potential issues and/or opportunities within or related to the project;
- Negotiates tender and contract terms to meet both customer and company needs;
- Negotiates and closes sales by agreeing terms and conditions;
- Submits reports to Country Manager.
Desired Skills and Experience
Professional Attributes & Skills:
- Self-Motivated, goal oriented, persistent and a skilled negotiator able to close deals;
- High level of initiative; Be capable of hands on problem-solving, with ability to generate ideas and solutions;
- Handles stressful situations and deadline pressures well;
- Enjoy excellent interpersonal, communication and presentation skills;
- Be highly polished and articulate;
- Maintain a pleasant disposition and be able to establish and expand professional relationships with customers, mainly senior executives and high net worth individuals.
Educational Background & Experience:
- BE in Electrical Engineering or CCE
- Minimum of 2-4 years of previous experience in a similar position in a related field.
- Fluent in English