Logistics Operations Manager at Bullhorn Reach

Job Responsibilities

• Identify problems in operations process and resolve them in quickly and timely manner.

• Respond to customer enquiries daily and assist customer with making trace request.

• Allocate routes to carriers based on vehicles category and ensure proper running & maintenance of vehicles

• Ensure timely and safe delivery of consignment to the right destinations

• Prepare monthly and yearly transporters’ performance report

• Ensure transporters’ master file is constantly updated

• Ensure a standard freight rate model is in place and is adhered to

• Liaise with Safety Manager for quarterly safety briefing to transporters and drivers

• Liaise with government vehicle inspection officer (VIO) to update road worthiness standards

• Prepare daily, weekly and periodic reports

• Keep up to date knowledge of company ops/services.

• Monitor and ensure all operations are completely and properly documented.

• Ensure complete/accurate rendering of cash proceeds.

• Coordinate pickup and delivery operation and ensure proper maintenance of company equipment.

• Ensure compliance with company standard operating procedures and relevant government agencies.

Job Objectives

• Manage the general activities in the department for optimum output and profitability.

• Coordinate and ensure a conducive environment for all operations and staff to work through a personal cordial relationship with relevant agencies to our operations.

• Lead and motivate workforce towards achieving defined goals and objectives

Job Grade Level

• Operations

Skills Requirements

• Excellent leadership and management skills

• Excellent decision making, problem solving and conflict management skills

• Must be a team player, with superior training, development and delegation skills

• Must also be able to work well with employees at all levels and promote idea sharing and an open door policy.

• Effective analyst and problem solver.

• Excellent Financial management skills

• An excellent understanding of the industry

Professional Requirements

• A Bachelor’s degree or Higher National Diploma in relevant field
• A Master degree or relevant management courses
• Minimum, 5 years experience in haulage/logistics
• Minimum, 5 years experience in personnel management including hiring, supervision and evaluation.