Information Technology Officer at SIMS Nigeria Limited

Responsibilities

• Installing and configuring computer hardware operating systems and applications;
• Configuring, monitoring and maintaining computer systems and networks (Local Area Network, Wireless networks and Wide Area Networks);
• Talking staff through a series of actions, either face to face or over the phone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including documentation and relevant reports;
• Setting up new users' accounts and profiles and dealing with password issues;
• Implementing disaster-recovery solutions and backups on schedule;
• Interacting with vendors to resolve escalated issues;
• Liaising with Head-IT in resolving problems affecting Network Infrastructure, ERP and WAN connectivity.

Job Requirements

• Bachelor's Degree in Computer Science or any related field;
• 1-3 years' experience;
• Sound IT knowledge;
• Proficiency with Microsoft Office suite, especially advanced Excel functions;
• Microsoft or Cisco Certifications will be an added advantage.

Personal Qualities

• Ability to work proactively with little supervision and under pressure;
• Effective communication skills with technical and non-technical audiences;
• Ability to effectively multitask and prioritize appropriately;
• Excellent inter-personal skills.