HEAD OF HR and Workplace Management-AIG Express (Full time) at Jumia Nigeria

Description
Africa Internet Group (“AIG”) is a clear ongoing success story and is already the leading Internet Group in Africa. Founded in 2012, it is currently operating in 26 countries. Since inception, AIG has created 71 companies in 8 different verticals: online retail, food ordering platform, online marketplace, real estate marketplace, vehicle marketplace, taxi hailing, online travel agency and P2P lending marketplace. AIG is supported by three global experts in e-commerce and African markets: Millicom: www.millicom.com MTN Group: www.mtn.com Rocket Internet: www.rocket-internet.de We are now consolidating our logistics and supply chain capabilities under the newly launched business unit, AIG-Express. The objective of AIG-Express is to create a logistics platform in each of our operating countries, which combines the capabilities of our own warehousing and fleet operations and selected 3PL partners onto a seamless service offering to all our group companies. We are currently recruiting top management positions for AIG-Express, which will be based in Nigeria.

Introduction to the role
As Head of HR/REW, you will be responsible for overseeing all matters relating to people management within the organization including but not limited to, hiring and retaining staff, contracts and on boarding for new employees, compensation, performance reviews, and benefits administration, employee relations and General Office Administration. REW dept consists of management for Admin and facilities requirement, Electricians, cafeteria management. etc

KEY RESULT AREAS:

• Develop and monitor departmental budget, goals and objectives and operational/work plan for both HR and Administration teams
• Plans, implements, and manages the human resources function for AIG Express, including recruiting, employee relations, regulatory compliance –staff compensation, benefits, staff development, and employee communications
• Serve as a resource for managers; coach and mentor senior managers to effectively use the full range of HR tools such as the performance management process.
• Manage employee immigration processes to include tracking of visas, coordinating filings, employee communications, and coordinating with legal counsel
• Maintain a comprehensive and competitive compensation and benefits program to support AIG Express’s ability to attract and retain high quality and well qualified employees
• Oversees administrative office staff in maintaining files and centralize databases
• Manages HR issues related to organizational operations.
• Tracks office supply inventory and approves supply orders.
• Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
• Plan for facilities and Admin requirements
• Deliver a 99% + SLA on facilities

REQUIRED COMPETENCIES

• Broad knowledge and experience in employment law, compensation, benefits administration, organizational planning and development, employee relations, safety, training and development and office administration
• Excellent analytical skills and good reasoning abilities and sound judgment
• Must have a working knowledge and be current with all relevant employment related laws.
• Must be accurate and efficient, high energy, comfortable performing multifaceted projects in conjunction with day-to-day activities
• Strong oral and written communication skills. Superior interpersonal and coaching skills including patience and ability to work well with staff at all levels
• Good Intra and Interpersonal skills
• Crisis Management.
• Experience managing an HR team.
• Demonstrated ability to successfully participate in senior management teams that provide leadership and strategic direction.

EDUCATIONAL QUALIFICATIONS:
Bachelor’s Degree in Human Resource or in any related field and a minimum of 5-7 years’ experience  in any related field
Member of CIPM is an added advantage.

EXPERIENCE:

• 7-10 years of professional experience with at least 5 years of progressive and hands-on HR generalist experience and 3 years in customer support and administrative services roles;
• 3-5 years supervisory experience.