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    • New Job Positions in a Reputable POS Company

    Posted: Mar 13, 2015
    Deadline: Mar 20, 2015
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    Payment Terminal Service Provision Manager (PTSP)

    Objectives: product planning, product marketing and communications, product expertise and partner relations.

    POSITION SUMMARY/ROLE:

    • ·         Analyzing product-oriented business opportunities, formulate multi-touch marketing campaigns, and coordinate communication with our marketing and sales leadership.
    • Flexibility to handle directional changes and ability to concurrently manage multiple projects.
    • Work with cross functional team members to develop business cases to support systems needs for customers.         
    • ·          Provides information technology support services in the delivery of IT and POS deployment and management.
    • ·          Take a lead in provisioning first level technical support for the POS infrastructure.
    • ·          Manages fault resolutions and attend to requests from the call centre and other end-users.
    • ·          Liaise with the Service Desk team to ensure trouble tickets and incidents are resolved efficiently and in a timely manner in line with agreed SLA.
    • ·         Ability to develop and document procedures and processes
    • Create and maintain communication plans, providing accurate and timely information for status updates and other communication opportunities, leveraging multiple communication mediums
    • Proactively research/ join POS forums to keep abreast of technologies that might benefit the POS team
    • Ability to effectively maintain productive relationships and deliver valued services to multiple peer organizations of varying capabilities and with different requirements
    • Ability to review project work products for completeness, quality, and compliance with established project standards
    • Ability to review ongoing and proposed projects to identify opportunities for reuse and process improvement
    • Ability to lead, manage, and continually improve with complex projects and support responsibilities.

    Required Skills/Competence:

    • ·         Prior experience in the Point of Sale and Payment (Hardware, Software, Payment Services and Merchant Services) space is a must.
    • ·         Personal characteristics including: integrity, flexibility, strong interpersonal skills, self-confidence, results oriented, execution mentality and a strong sense of ownership,
      and analytical skills.
    • ·         High quality leadership presence capable of influencing others and driving behavioral change.
    • ·         Ability to work well under pressure and respond to change resourcefully to achieve objectives.
    • ·         Ability to identify positive and negative growth trends and build a plan to continue or combat, respectively.
    • ·         Awareness to prioritize tasks and projects using decision making matrix.
    • ·         High level of business savvy, maturity, judgment and objectivity. In exploring new POS market niche.
    • ·         Strong computer proficiency, specifically with Microsoft Excel and PowerPoint in MS Office applications.
    • ·         Experience leading/ participating with Technology groups in virtual/cooperative organizations
    • ·         Experience and understanding of multiple aspects of Technology infrastructure technologies, Retail Technologies, application development, and mission-critical production support.

    Minimum Qualification and Experience:

    • A first degree from  a reputable university preferred.
    • A minimum of (5) years experience in administering and supporting POS management with a proven record of success. Telecoms experience will be an added advantage.
    • Project Management Professional (PMP) certification Will be an advantage.

    Method of Application

    Kindly send a detailed resume to: careers@auroratelecash.com on or before 20/03/2015. And indicate the job title as subject of the e-mail.

    Only Short listed Candidates will be invited for an interview.

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