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  • Posted: Feb 26, 2015
    Deadline: Mar 11, 2015
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    Nestlé S.A. is a Swiss multinational food and beverage company headquartered in Vevey, Switzerland. It is the largest food company in the world measured by revenues. Nestlé’s products include baby food, bottled water, breakfast cereals, coffee and tea, confectionery, dairy products, ice cream, frozen food, pet foods, and s...
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    Information Technology Officer

    Information Technology Officer - Abaji Water Factory, FCT.
    As our  IT Officer, you will  provide professional support in resolution of problems related to IT platforms to restore the appropriate services to the User in a timely fashion in accordance with agreed Service Level  Agreement.
     
    Key Responsibilities
    • Demonstrate customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.
    • Configure, setup and diagnose performance of workstations, servers and other peripherals
    • Work as an escalation contact for incident and problem. Ensure detailed analysis of user problems and resolutions are entered into Incident Management System.
    • Implement group corporate IT security standards and policies across all systems.
    • Handle all tasks relating to backup of the servers on site according to GLOBE/IT standards and processes
    • Maintain all IT assets in the IT Asset Management tool as per defined processes and procedures.
    • Provide high quality, customer focused infrastructure support covering networks, and other related components in accordance with Service Level Agreement.
    • Administer market health checks and Infrastructure monitoring as per service catalogue
    • Work closely with relevant parties to resolve GLOBE issues to minimize incidents and system related problems.
    • Lead or participate in team projects that enhance the quality or efficiency of support
    • Provide after hour support on an as needed basis to support implementations or service interruptions
    • Perform any other technical related function that may be assigned by the IT Coordinator Lead.
    To qualify:
    • You must have a degree (BSc) in computer science, computer engineering or any other information technology discipline (minimum of second class lower)
    • Must have two years of related experience post NYSC.
    • The following professional qualifications would be an added advantage: Microsoft Certified Systems Engineer, Cisco Certified Network Associate and Microsoft Certified Professional.

     

    Method of Application

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