Human Capital Manager at One Credit

• Bachelor's Degree from a top-tier university or college.
• Master's degree in Human Resource Management.
• Professional HR certification (CIPM, CIPD, SHRM).
• Minimum of 3 years’ experience with HR strategy formulation and implementation, Recruitment & Selection, Employee Development, Employee Compensation & Welfare, and Performance Management.

Essential Skills and Attributes

• Excellent organizational and project management skills.
• Superb spoken and written communication.
• Outstanding interpersonal relationship building and coaching skills.
• Ability to maintain a high level of confidentiality at all times, and to coach other managers in the same practice.
• Self-starter, highly motivated, approachable, collaborative, with unquestionable integrity, good judgement and well-developed professional ethics.

Work duties, responsibilities and tasks:

• Formulate and recommend Human Resource policies and objectives to align staff with the strategic vision of the company; communicate and administer approved policies to all employees.
• Oversee the implementation of HR & Admin processes, identify opportunities for improvement and solve issues.
• Recommend practices essential for a positive employer-employee relationship and promote high levels of employee morale and motivation; organize regular surveys to gauge satisfaction and engagement.
• Ensure all employee records are fully and accurately documented at all times.
• Participate in all management and company staff meetings.
• Manage, guide and protect the company’s culture.
• Ensure employee payroll is processed promptly and accurately every month.
• Utilizes the HRIS to eliminate administrative tasks, train and inform employees, and meet the other needs of the organization.
• Establish employee training system that addresses company training needs including training needs assessment, new employee induction, and management trainee programmes.
• Develop and monitor the corporate training budget; maintain employee training records.
• Maintain the company’s work structure by updating job requirements and job descriptions for all positions.
• Maintain organization staff by establishing a recruiting, testing, and interviewing process; counselling managers on candidate selection; conducting and analysing exit interviews; recommending changes.
• Maintain a pay plan by conducting periodic pay surveys; schedule and conduct job evaluations; monitor and schedule individual pay actions; recommend, plan, and implement pay structure revisions.
• Schedule management conferences with employees; hear and resolve employee grievances; counsel employees and supervisors.
• Maintain employee benefits programmes and inform employees of benefits by assessing benefit needs and trends; recommend benefit programmes to management; direct the processing of benefits; obtain and evaluate benefit contract bids; award benefit contracts.
• Ensure legal compliance by monitoring and implementing applicable federal and state human resource requirements; conduct investigations; maintain records.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Coach and train managers in their communication, feedback and interaction with employees who report to them.
• Conduct investigations when employee complaints or concerns are made; review employee appeals through the company complaint procedure.
• Monitor and advise managers and supervisors in the progressive discipline system of the company.
• Monitor the implementation of a performance improvement process with non-performing employees.
• Review, guide, and approve management recommendations for employment terminations.
• Ensure the company’s assets and resources are appropriately administered. 

Expected Outcomes:

• Development of a service oriented company culture that emphasizes quality, collaboration, continuous improvement, employee development and high performance.
• Development of a highly efficient Human Capital department.